Monadeo

Terms and Conditions

Governing language

The French version of this document is the governing version. Translations are provided for convenience only. In case of inconsistency between versions, the French version prevails, unless mandatory consumer protection, data protection, or other applicable law provides otherwise.

1. Introduction

These Terms and Conditions govern access to and use of Monadeo, a personal finance application designed to help users record, organize, visualize, and better understand their personal financial information.

Monadeo is intended for personal use only. It is not a bank, payment institution, investment advisor, accountant, tax advisor, credit provider, insurance provider, or licensed financial advisor. The App does not hold funds, execute payments, move money, or make financial decisions for users.

By downloading, accessing, creating an account for, subscribing to, or using Monadeo, the user agrees to these Terms as well as to the privacy policy. If the user does not agree, they must not use the App.

These Terms apply together with the Privacy Policy and any additional terms shown in the App, on the App Store, or on Monadeo’s official website.

2. Legal Information

The App is published and operated by:

  • Legal name: COMPOUND EFFECT
  • Legal form: SAS
  • Registered office: 78, Avenue des Champs-Elysées, 75008, Paris
  • Registration number: 900379785
  • VAT number: FR58900379785
  • Country of establishment: FRANCE

Contact details:

  • General contact email: contact@getmonadeo.com
  • Support email: contact@getmonadeo.com
  • Postal address: 78, Avenue des Champs-Elysées, 75008, Paris
  • Website: www.getmonadeo.com

Hosting and infrastructure may be provided by third-party technical providers identified in the Privacy Policy.

3. Eligibility and Account Use

You must have the legal capacity to agree to these Terms. If the law requires a parent or guardian's permission or supervision, that requirement applies to younger users.

You sign in to Monadeo with Apple. Some features also need a subscription, an internet connection, a compatible device or services such as iCloud.

The setup age-group question includes “Prefer not to say.” Apple may separately request age information where its regional requirements apply, as explained in the Privacy Policy.

Keep your device, Apple account, passcode and account access secure. You are responsible for your use of Monadeo.

We may restrict or suspend access where necessary to protect the service, comply with the law or deal with misuse, subject to your legal rights.

4. Description of the App

Monadeo provides tools to help users manage personal finance information. Depending on the version, configuration, region, and subscription status, features may include:

  • income and expense tracking;
  • account and balance tracking;
  • budgets;
  • goals;
  • debts and repayment planning;
  • recurring transactions;
  • categories and subcategories;
  • reminders;
  • charts, summaries, indicators, and forecasts;
  • data import or export features;
  • subscriptions and premium features;
  • support and legal document access.

The exact features available may evolve over time. Monadeo may add, modify, limit, suspend, or remove features, provided that mandatory consumer rights remain respected.

5. Where Your Financial Information Is Kept

Your financial records, including accounts, transactions, budgets, goals, debts and notes, stay on your device and can sync through your own iCloud account. We do not keep a central copy of your complete financial history.

We receive some information to run and improve Monadeo, as explained in the Privacy Policy. This includes selected numbers from the debt tools, such as balances, payment amounts and interest rates, so we can check calculations and fix errors. These reports leave out names, account references and written notes. They are separate from your complete financial records.

If you choose to send us a support message, attachment or feedback, we receive the information you share.

You remain responsible for checking the information you enter, correcting mistakes and using the available backup, sync, export and deletion controls. Deleting the app or data, changing iCloud settings or losing access to your Apple account can affect recovery. We cannot guarantee recovery of information that has been deleted, lost or never synced.

6. Subscriptions, Purchases, and Billing

Monadeo may offer free features, premium features, subscriptions, free trials, or promotional offers.

Purchases and subscriptions made through the App Store are handled by Apple. Apple manages billing, payment methods, renewals, cancellations, refunds, receipts, taxes where applicable, and App Store subscription settings under Apple’s own terms.

Monadeo may use RevenueCat to verify purchase status, manage entitlements, restore purchases, and activate premium access. Monadeo does not directly process or store full payment card numbers or card security codes.

Prices, subscription periods, included features, and free trial conditions are shown before purchase where required. The user is responsible for reviewing the purchase terms before subscribing.

Subscriptions may renew automatically unless cancelled through the relevant App Store before the renewal date. Deleting the App does not necessarily cancel a subscription.

Refund requests are handled by Apple.

A Lifetime purchase is a one-time purchase of Monadeo Premium with no recurring subscription charge. It includes future features added to Monadeo's existing Premium tier, not only those available on the purchase date. It does not include separately offered products or services outside that tier. A Lifetime purchase does not cancel an existing subscription; that subscription must be cancelled separately in Apple account settings.

7. Free Trials and Promotions

Monadeo may offer free trials, introductory offers, discounts, promotional access, or beta access.

The duration, eligibility, renewal conditions, and price after the trial or promotion will be shown where required before activation.

Unless cancelled before the end of a free trial or promotional period, a subscription may convert into a paid subscription according to the App Store rules displayed at the time of purchase.

Monadeo may change or withdraw promotions, subject to applicable law and terms already accepted by existing users.

8. No Professional Advice

Monadeo provides informational and organizational tools only.

The App may display summaries, forecasts, categorizations, indicators, warnings, budget progress, goal progress, debt progress, charts, or recommendations based on data available in the App. These outputs may be incomplete, outdated, inaccurate, or unsuitable for the user’s full financial situation.

Monadeo does not provide financial, legal, tax, investment, accounting, credit, lending, insurance, employment, or professional advice. The App does not decide whether the user should spend, save, borrow, invest, repay, subscribe, cancel, or take any other financial action.

The user remains responsible for reviewing the data, correcting errors, and making their own decisions. Users should consult qualified professionals before making important financial, legal, tax, investment, accounting, or professional decisions.

9. User Obligations

The user agrees to use Monadeo lawfully, responsibly, and in accordance with these Terms.

The user must not:

  • use the App for unlawful, fraudulent, abusive, harmful, or misleading purposes;
  • attempt to bypass security, access controls, subscriptions, or technical restrictions;
  • interfere with the App, servers, infrastructure, or other users;
  • reverse engineer, copy, scrape, or exploit the App except where allowed by law;
  • use the App to store or transmit malware, abusive content, or unlawful content;
  • impersonate another person or provide misleading account information;
  • misuse support, feedback, or communication channels;
  • send passwords, payment credentials, authentication codes, or unnecessary sensitive information through support or feedback channels;
  • use the App for business, professional, regulated, fiduciary, accounting, or financial-advisory purposes.

The user is responsible for the data they enter, import, edit, delete, or export from the App.

10. User Content and Feedback

You retain ownership of the financial records and other content you create in Monadeo.

When you send feedback, a suggestion, a bug report or a support message, you allow us to use it to handle your request, understand problems and improve the app, without an obligation to pay you for the idea.

We use AI tools to translate and analyse submitted support messages and feature suggestions, and to help prepare support replies. The forms explain this before you send. Support offers Send and Don't send; the suggestion form asks for your agreement. Choosing not to send does not stop you from using the app's budgeting features.

We review suggestions before publishing approved ideas. Approved ideas may be rewritten and translated for the public feature list. Private messages and contact details are not automatically published with them.

Do not include passwords, payment card details, sign-in codes or unnecessary personal or financial information. The Privacy Policy explains what we receive, who helps us handle it, how long information is kept and how to exercise your rights.

11. Intellectual Property

Monadeo, including its name, design, interface, software, text, graphics, logos, icons, features, documentation, and other materials, is protected by intellectual property laws.

Subject to compliance with these Terms, the user receives a personal, limited, revocable, non-exclusive, non-transferable license to use the App for personal purposes.

The user may not copy, modify, distribute, sell, rent, sublicense, reverse engineer, or create derivative works from the App except where expressly allowed by law or by Monadeo.

All rights not expressly granted to the user remain reserved by Monadeo or its licensors.

12. Third-Party Services

Monadeo uses services from other companies to help deliver the app. These include Apple for sign-in, purchases and iCloud, and providers of online storage, purchase management, email, support tools, crash reporting and AI-assisted translation.

Each provider receives information needed for its role, as explained in the Privacy Policy. This can include messages you send and the selected numbers used to check debt calculations. We do not provide a central copy of your complete financial history.

Other companies' services have their own terms, privacy practices and availability limits. You must follow the terms that apply to services you use, including Apple's. Nothing in this section removes responsibilities we have under the law.

13. Privacy and Data Protection

The Privacy Policy explains:

  • which financial records stay on your device and in your own iCloud account;
  • what information we receive to run and improve Monadeo, including selected numbers from the debt tools;
  • how messages and suggestions can be handled with AI assistance;
  • your sharing choices, retention periods and privacy rights.

If these Terms and the Privacy Policy conflict about the use of personal information, the Privacy Policy takes priority for that issue.

14. Service Availability and Updates

Monadeo is provided on an “as available” basis. Monadeo aims to provide a reliable App but does not guarantee uninterrupted, error-free, or permanently available service.

The App may be affected by maintenance, updates, bugs, device limitations, operating system changes, network issues, App Store changes, iCloud issues, Firebase or Google Cloud issues, RevenueCat issues, third-party outages, or other events outside Monadeo’s control.

Monadeo may release updates to improve, modify, fix, secure, or remove features. Some updates may be required for continued use of the App or certain services.

Support, where offered, is provided on a reasonable-efforts basis unless expressly stated otherwise.

15. Suspension and Termination

The user may stop using the App at any time. Where account deletion features are available, the user may request or initiate account deletion through the App or support channel.

Monadeo may suspend, restrict, or terminate access to the App or account-based features where necessary to enforce these Terms, protect security, prevent fraud or abuse, comply with law, handle non-payment, address technical risks, or protect Monadeo’s rights.

Termination or account deletion does not necessarily cancel App Store subscriptions. The user must cancel subscriptions through the relevant App Store or iOS subscriptions settings.

Termination or account deletion does not necessarily delete local data on the user’s device, data in the user’s Apple iCloud environment, App Store records, third-party provider records, or legal records that Monadeo is required or permitted to retain.

16. Disclaimers

To the maximum extent permitted by law, Monadeo is provided without warranties that it will meet every user need, be uninterrupted, be error-free, be compatible with every device or configuration, or produce complete or accurate financial outputs.

Monadeo does not guarantee the accuracy of data entered by the user, imported by the user, generated from incomplete records, affected by sync issues, or modified by the user.

Nothing in these Terms excludes warranties, guarantees, or rights that cannot be excluded under applicable consumer law.

17. Liability

To the maximum extent permitted by law, Monadeo is not liable for indirect, incidental, special, consequential, punitive, or economic losses, including losses resulting from inaccurate data, incorrect categorization, missed reminders, sync issues, device loss, loss of local data, or decisions made based on information displayed in the App, except where liability cannot legally be excluded.

Monadeo is not responsible for losses caused by user error, inaccurate data entry, deleted local data, device loss, compromised devices, Apple ID or iCloud issues, App Store billing issues, third-party outages, unsupported devices, failure to update the App, or use of the App contrary to these Terms.

Where liability cannot be excluded, Monadeo’s liability is limited to the maximum extent permitted by applicable law.

18. Indemnity

Where permitted by law, the user agrees to indemnify and hold Monadeo harmless from claims, losses, damages, liabilities, costs, or expenses arising from the user’s unlawful use of the App, breach of these Terms, violation of third-party rights, misuse of support or communication channels, or data submitted by the user.

19. Changes to the App or Terms

Monadeo may update these Terms from time to time to reflect changes to the App, subscriptions, providers, technical infrastructure, legal requirements, security practices, or business needs.

The updated Terms will apply from their effective date, unless otherwise stated.

Where required, Monadeo may notify users through the App, website, App Store update notes, email where permitted, or other appropriate means. Monadeo may request acknowledgment or acceptance where legally or contractually necessary.

If the user does not agree with updated Terms, the user must stop using the App and cancel any subscription through the relevant platform if they no longer want paid access.

20. Electronic Communications

The user agrees that Monadeo may provide notices, legal documents, support replies, subscription information, privacy communications, security notices, and service messages electronically, including through the App, email, website, App Store pages, or other digital channels.

Electronic records, timestamps, logs, acceptance screens, account records, and confirmation events may be used as evidence of communications, acceptance, and actions where permitted by law.

21. Governing Law and Disputes

These Terms are governed by French law, unless mandatory consumer protection rules provide otherwise.

Before starting formal proceedings, users are encouraged to contact Monadeo so that the issue can be reviewed and, where possible, resolved amicably.

For users located in the European Union, nothing in these Terms limits any mandatory consumer rights, local jurisdiction rights, or access to consumer alternative dispute resolution mechanisms that may be available under applicable EU or Member State law.

Where required by applicable law, users may also have access to consumer mediation, out-of-court dispute resolution, local courts, supervisory authorities, or other mandatory consumer remedies.

Subject to mandatory consumer jurisdiction rules, disputes relating to these Terms may be brought before the competent French courts. If the user acts as a consumer, the user may also benefit from the mandatory jurisdiction rules available under applicable consumer protection law.

22. App Store Terms

Where the App is downloaded through the Apple App Store, Apple’s terms and platform rules also apply.

Apple is not responsible for providing support for Monadeo, except where required by Apple’s own rules or applicable law. Subscription cancellation, billing, refunds, and payment methods are managed through Apple’s systems.

If these Terms conflict with mandatory Apple App Store terms applicable to the user’s purchase or use of the App, the applicable Apple terms may prevail for the relevant platform matter.

23. Miscellaneous

If any provision of these Terms is found invalid or unenforceable, the remaining provisions remain in effect.

Failure by Monadeo to enforce a provision does not waive the right to enforce it at another time.

The user may not assign or transfer these Terms without Monadeo’s consent. Monadeo may assign or transfer these Terms where permitted by law, including in connection with a merger, acquisition, restructuring, or transfer of business.

These Terms, together with the Privacy Policy and any additional terms expressly incorporated by reference, form the agreement between the user and Monadeo regarding use of the App.